About YICN - Your Insurance Claims Network

Our Story

We are a team of dedicated professionals passionate about restoring homes and helping our clients navigate the insurance claims process. With 10+ years of experience, we've successfully restored over 500 homes and achieved an 85% claims approval rate.

Our mission is to provide exceptional service and ensure that our clients receive the compensation they deserve. We believe in transparency, integrity, and a commitment to excellence in everything we do.

Our Values

  • Integrity: We operate with honesty and transparency in all our interactions.
  • Excellence: We strive for the highest standards in our workmanship and customer service.
  • Customer Focus: We prioritize our clients' needs and work tirelessly to achieve their goals.
  • Teamwork: We collaborate effectively to deliver the best possible results.

Our Track Record

Years of Experience

15+

Homes Restored

1000+

Claims Approval Rate

85%

Our Office Team - Project Management & Customer Service

Our experienced office team manages every aspect of your roofing project, from initial consultation through insurance claims processing and project completion.

Kevin Stone - Founder & CEO

Kevin Stone

Founder & CEO

Licensed Roofing Contractor & Insurance Claims Specialist

Kevin Stone is a licensed roofing contractor with over 15 years of experience in Northeast Ohio's roofing industry. As YICN's founder and CEO, Kevin specializes in storm damage restoration, insurance claims advocacy, and complete roofing solutions.

Specialties

  • Storm Damage Assessment
  • Insurance Claims Advocacy
  • Roof Replacement Planning

Experience

15+ Years
500+ Completed
Ohio Licensed Roofing Contractor
HAAG Certified Inspector
Victoria Patindol - Operations Manager

Victoria Patindol

Operations Manager

Project Coordination & Customer Service Specialist

Victoria Patindol manages all operational aspects of YICN's roofing projects across Northeast Ohio. With extensive experience in project coordination and customer service, Victoria ensures every roofing project runs smoothly.

Specialties

  • Project Coordination
  • Customer Service Excellence
  • Quality Control Management

Experience

8+ Years
300+ Coordinated
Project Management Professional
Customer Service Excellence Certified
Marlene Stone - Claims Training Specialist

Marlene Stone

Claims Training Specialist

Insurance Claims Expert & Customer Education Specialist

Marlene Stone is YICN's dedicated Claims Training Specialist, bringing extensive expertise in insurance claims processing and customer education to Northeast Ohio homeowners. Her commitment to excellence ensures every client receives maximum compensation for their roofing needs.

Specialties

  • Insurance Claims Processing
  • Storm Damage Documentation
  • Policy Analysis & Interpretation

Experience

8+ Years
400+ Claims Processed
Certified Insurance Claims Specialist
HAAG Certified Roof Inspector
Diane Stone - Project Assistance Manager

Diane Stone

Project Assistance Manager

Administrative Support & Documentation Specialist

Diane Stone provides essential project assistance and administrative support for YICN's roofing operations throughout Northeast Ohio. With years of experience in construction documentation and project support, Diane ensures all paperwork, permits, and insurance documentation are properly handled for every roofing project.

Specialties

  • Project Documentation
  • Permit Processing
  • Insurance Paperwork

Experience

10+ Years
400+ Supported
Construction Administration Certified
Document Management Systems
Ropheal Blackwell - Senior Claims Specialist

Ropheal Blackwell

Senior Claims Specialist

Insurance Claims Expert & Storm Damage Assessment Specialist

Ropheal Blackwell is an experienced insurance claims specialist with extensive knowledge of the insurance industry. He has dedicated his career to helping Northeast Ohio homeowners navigate the complex process of filing insurance claims for roofing damage throughout Cleveland, Akron, and surrounding areas.

Specialties

  • Insurance Claims Processing
  • Storm Damage Assessment
  • Client Relationship Building

Experience

12+ Years
600+ Claims Processed
Certified Insurance Claims Specialist
Storm Damage Assessment Expert

Our Field Team - Licensed Installation & Repair Specialists

Our skilled field team consists of licensed roofing contractors and installation experts who handle all on-site work, from storm damage assessment to complete roof replacement.

Raffy Bacquaino - Production Manager

Raffy Bacquaino

Production Manager

Licensed Roofing Specialist & Quality Control Expert

Raffy Bacquaino leads YICN's production team as an experienced roofing specialist and quality control expert. With extensive hands-on experience in all aspects of roofing installation, repair, and storm damage restoration.

Specialties

  • Roofing Installation
  • Quality Control Management
  • Storm Damage Repair

Experience

12+ Years
400+ Installations
Ohio Licensed Roofer
OSHA 30-Hour Safety Certified
Joel Tovar - Top Rated Roofer

Joel Tovar

Top Rated Roofer

Expert Roofing Installer & Storm Damage Specialist

Joel Tovar is one of Northeast Ohio's top-rated roofing professionals, specializing in residential and commercial roofing installations. Known for his attention to detail, craftsmanship, and expertise in storm damage restoration.

Specialties

  • Residential Roofing
  • Commercial Roofing
  • Storm Damage Restoration

Experience

10+ Years
350+ Completed
Licensed Roofing Contractor
Storm Damage Specialist

Ready to Work with Northeast Ohio's Best Roofing Team?

Contact our expert roofing team today for your free inspection and estimate. We're here to help with all your roofing needs throughout Cleveland, Akron, Canton, and Northeast Ohio.

Our Location

Serving Northeast Ohio with professional roofing services. Click the map to get directions to our office.

Location

41°24'45.4"N 81°31'24.6"W

CF7G+2JR Bedford Heights, OH 44146, United States