Question 1

Will my homeowner's insurance cover storm damage to my roof?

Accepted Answer

Most homeowner's insurance policies cover sudden and accidental damage from storms, including wind, hail, and falling debris. However, coverage depends on your specific policy, deductible, and the cause of damage. We provide professional damage documentation to support your insurance claim and work directly with adjusters to ensure all damage is properly identified and covered.

Question 2

How does the insurance claim process work for roof damage?

Accepted Answer

The process typically involves: 1) Reporting the claim to your insurance company, 2) Professional damage assessment and documentation, 3) Insurance adjuster inspection, 4) Claim approval and settlement, 5) Restoration work completion. We guide you through each step, provide detailed damage documentation, and work cooperatively with your insurance adjuster to ensure fair coverage.

Question 3

Do I have to pay my insurance deductible upfront?

Accepted Answer

Your insurance deductible is typically due when the work is completed, not upfront. We work with you to structure payment in a way that's manageable. Never work with contractors who offer to 'waive' your deductible, as this is insurance fraud. We'll help you understand your deductible and payment options while staying fully compliant with insurance regulations.

Question 4

How quickly can you respond to emergency roof damage?

Accepted Answer

We provide 24/7 emergency response throughout Northeast Ohio. For urgent situations like active leaks or exposed roof areas, we typically respond within 2-4 hours. Our emergency services include temporary tarping, leak mitigation, and securing damaged areas to prevent further damage while we prepare for permanent repairs.

Question 5

How much does emergency roof tarping cost?

Accepted Answer

Emergency tarping costs vary based on the size of the damaged area, accessibility, and materials needed. Most emergency tarping services range from $300-$1,500. In many cases, emergency tarping costs are covered by your insurance as part of preventing further damage. We provide upfront pricing and work with your insurance company for coverage.

Question 6

How long does a complete roof replacement take?

Accepted Answer

Most residential roof replacements take 1-3 days, depending on the size of your home, weather conditions, and complexity of the roof design. Larger or more complex roofs may take 4-5 days. We provide detailed timelines during your estimate and keep you informed throughout the process. Weather delays may extend the timeline, but we work efficiently to minimize disruption.

Question 7

What are the best roofing materials for Northeast Ohio weather?

Accepted Answer

For Northeast Ohio's climate, we recommend architectural asphalt shingles, metal roofing, or synthetic materials. Architectural shingles offer excellent wind resistance and durability. Metal roofing provides superior longevity and energy efficiency. We'll assess your home's specific needs, budget, and aesthetic preferences to recommend the best material for your situation.

Question 8

How often should I have my roof inspected?

Accepted Answer

We recommend professional roof inspections twice yearly - once in spring and once in fall. Additionally, inspect your roof after severe weather events. Regular inspections help identify small issues before they become major problems, potentially saving thousands in repair costs. We offer free inspections and provide detailed reports on your roof's condition.

Question 9

How much does a roof replacement cost in Northeast Ohio?

Accepted Answer

Roof replacement costs in Northeast Ohio typically range from $8,000-$25,000, depending on size, materials, and complexity. Factors affecting cost include: roof size (square footage), material choice, roof pitch and complexity, removal of old materials, and local permit requirements. We provide detailed, transparent estimates and work with your insurance for covered damage.

Question 10

Do you offer financing options for roofing projects?

Accepted Answer

Yes, we offer several financing options to make your roofing project affordable. Options include 0% interest financing for qualified applicants, extended payment plans, and working with your insurance settlement. We'll help you find the best financing solution for your budget and situation. Many of our customers pay nothing out of pocket when insurance covers the full project.

Question 11

How can I tell if my roof has hail damage?

Accepted Answer

Hail damage signs include: granule loss on shingles (dark spots), dented gutters or downspouts, damaged siding or outdoor equipment, and soft spots on shingles. However, much hail damage isn't visible from the ground. Our trained professionals use specialized techniques to identify all damage, including subtle signs that untrained eyes miss. We provide free comprehensive inspections after hail storms.

Question 12

What's the difference between wind damage and hail damage?

Accepted Answer

Wind damage typically shows as lifted, torn, or missing shingles, exposed nail heads, and damaged flashing. Hail damage appears as granule loss, dents, cracks, and soft spots on shingles. Both types of damage are usually covered by insurance, but require different repair approaches. Our experts can identify and document both types of damage for comprehensive insurance claims.

Question 13

What areas do you serve in Northeast Ohio?

Accepted Answer

We serve a 60-mile radius from our Bedford Heights headquarters, covering 6 counties and 60+ cities including Cleveland, Akron, Strongsville, Mentor, Medina, and surrounding communities. Our primary service area includes all of Cuyahoga County with same-day estimates and priority emergency response. We provide full services throughout Summit, Lake, Medina, Geauga, and Lorain counties.

Question 14

Are you licensed and insured?

Accepted Answer

Yes, YICN is fully licensed, bonded, and insured in Ohio. We carry comprehensive general liability insurance, workers' compensation, and professional liability coverage. Our licenses are current and we maintain all required certifications. We provide proof of insurance and licensing upon request and ensure all work meets or exceeds local building codes and manufacturer specifications.

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