Privacy Policy

Personal Information

When you use our services, we may collect:

• Name and contact information (email, phone number, address)
• Property information and location
• Insurance policy details (when you use our insurance claims assistance)
• Project details and service requests
• Payment and billing information
• Communication preferences

Automatic Information

We automatically collect certain information when you visit our website:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our site
• Referring website addresses
• Cookies and similar tracking technologies

We use the information we collect to:

• Provide and improve our roofing, siding, and guttering services
• Process service requests and estimates
• Assist with insurance claims and communicate with insurance companies
• Schedule appointments and send service reminders
• Process payments and maintain billing records
• Send marketing communications (with your consent)
• Respond to your inquiries and provide customer support
• Comply with legal obligations and protect our rights
• Analyze website usage and improve user experience

We may share your information with:

Service Providers

We work with third-party service providers who assist us in operating our business, including:

• Payment processors
• Scheduling and CRM software providers
• Email and communication services
• Website hosting and analytics providers

Insurance Companies

When you authorize us to assist with insurance claims, we share relevant information with your insurance company to facilitate the claims process.

Legal Requirements

We may disclose your information when required by law, legal process, or to protect our rights and the safety of others.

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and employee training
• Secure payment processing through PCI-compliant providers

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Provide personalized content and advertising
• Improve website functionality

You can control cookies through your browser settings, but disabling cookies may affect website functionality.

Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Opt-out: Unsubscribe from marketing communications
• Data portability: Request transfer of your data
• Objection: Object to certain processing activities

To exercise these rights, contact us at yicnteam@gmail.com or call (216) 999-4342.

Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

If you have questions or concerns about this Privacy Policy, please contact us: